
Whether you have something nice to say about an establishment or a critique, it pays to spend a few minutes to fill out a form or send out an e-mail to their customer service rep.
And if you love a product, e-mail the manufacturer and ask for a sample or coupons. I regularly get coupons for dog food by letting the manufacturer know my dog loves their food.
I recently got a $10 gift certificate from Maggiano’s after filling out their survey. Likewise, I also complained to Buono Beef a few months ago because I found a piece of sharp plastic in a salad. I never heard back from them and haven’t been back since, so it’s hit and miss.
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